The Problem
The service goes well. The family thanks you at the door. Then everyone goes home. With no one whose job is to keep in touch, the relationship fades. Six months later, when that family needs a funeral home again, they call the one that kept in touch.
What the Research Says (NFDA 2026)
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33.2%
Online reviews solidified the choice of provider for 33.2% of families in 2026 — up from 14.4% in 2025 (NFDA Consumer Awareness and Preferences Study, June 2026).
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66.4%
66.4% of consumers visit a funeral home's website.
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82.4%
82.4% are more likely to engage a firm that posts its General Price List online.
That is why the free audit checks these four items first.
How It Works
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1
Start with the free audit.
We grade your public aftercare footprint — reviews, aftercare presence, pre-planning path, price-list posting — and send a one-page report within 48 hours. No call, no pitch deck.
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2
Run the Taste Test.
For $295, we enroll your next 10 families in the full sequence, live in 7 days. You approve every word first.
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3
Continue, or stop there.
Care is $495/month, month-to-month. Growth is $895/month for homes that also want community content and quarterly pre-planning events.
The Sequence
(exactly what families receive)
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Week 1:
a thank-you and a check-in. Nothing asked.
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Week 3:
grief resources, shared plainly. Nothing asked.
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Around day 30 —
and only if the family has responded warmly or has not opted out: a short invitation to leave a review, with the link.
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Month 6:
a thinking-of-you note, with your pre-planning guide — “for when it is your turn to plan, or to help a parent.” No follow-up sales contact.
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Month 11–12:
the anniversary acknowledged, and an invitation to your remembrance service.
Every message is written for that family, reviewed by a person, and approved by you. Every message can be stopped with one word.
What It Costs
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Care $495/month (every new family, up to 25 a month — talk to us above that; review responses drafted for your approval; December remembrance program; monthly report)
Month-to-month. No setup fee on Care or Growth after a Taste Test. Cancel by email.
Honest Answers
Is this grief counseling?
No. We share resources and check in kindly. Anything beyond that belongs to professionals, and our touches say so.
Do you promise more reviews or pre-need sales?
No. We promise the system runs, on time, in your voice, with the review invitation made only to families who have responded warmly or not opted out — and a report of exactly what happened. We do not promise a specific number of reviews or pre-need cases.
Who writes the messages?
People do, with modern tools, and a person reviews every word. Your director approves the full sequence before the first family is enrolled. No AI voices are used in this business.
What do you need from us?
A list of families to enroll (name, one contact, date of service) and your approvals. That is the whole job.
What happens to family information?
It is used only to run your program. Never shared, never sold, never used to market anything of ours.
Start with the free audit.
Send us your funeral home's name and website. Within 48 hours you will have a one-page, plain-English grade of your aftercare footprint — and the three fixes we would make first, whether you hire us or not.
Get the free Aftercare Gap Audit